Straight Talk about eBooks and eAudiobooks

Many of you have come to us with questions about eBooks: why certain titles aren't available, why there are limits on how many patrons can have a title checked out at one time, etc. What you might not know is that publishing companies control how libraries are allowed to lend eBooks to its patrons and whether or not libraries are allowed to purchase them at all.

Looking for eBook bestsellers like these?

Currently, six major publishers control the majority of bestsellers. These same publishers refuse to sell to libraries, or do so at extremely high markups. For more information, visit the Kansas State Library's Facebook Page. Raise awareness and let your voice be heard!

Publisher Contact Information

To tell these publishers how not selling to libraries negatively affects you, contact them directly:

Macmillan Publishing
75 Varick Street
New York, NY 10013
(212) 226-7521
customerservice@mpsvirginia.com

Simon & Schuster
1230 Avenue of the Americas
New York, NY 10020
(212) 698-7000
http://simonandschuster.com/about/contact_us

Hachette Book Group
466 Lexington Avenue #131
New York, NY 10017
(212) 364-1100
customer.service@hbgusa.com

Penguin Group
375 Hudson Street
New York, NY 10014
(212) 366-2000
ecommerce@us.penguingroup.com

Brilliance Audio
1704 Eaton Drive
Grand Haven, MI 49417
(616) 846-5256
libsales@brillianceaudio.com

HarperCollins Publishers
10 East 53rd Street, New York, NY 10022
Brian Murray, President and CEO
Phone: 212-207-7000
Fax: 212-207-7145
feedback2@harpercollins.com

Random House, Inc. (Headquarters)
1745 Broadway
New York, NY 10019
Phone: (212) 782-9000
http://www.randomhouse.com/about/faq/index.php?ToDo=contact

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